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Important Information

Booking and Cancellation Policy

Frequently Asked Questions

How far in advance can I schedule my picnic?
You can schedule as far in advance as you wish. We offer services four days a week, Thursday, Friday, Saturday, and Sunday. However, there may be availability during weekdays. Dates/times can sometimes be adjusted and customized on our end. Reach out to us to discuss!
We request you book at least two weeks in advance.

Where are picnics only held exactly?
Picnics can be held at the location of your choice, indoor or outdoor! 
Locations are secured and confirmed by you, we recommend that you have a PLAN B location in mind just in case of inclement weather or unforeseen challenges.


What is included with my booking?
With our picnics, we provide all the necessary parts to make your day memorable. This includes:
- Assorted Pillows
- Flower Arrangement
- Plate setting
- Mini Picnic Table
- Centerpiece(s) (live flowers, vases, etc.)
- Napkins
- Glasses
- Small Bluetooth Speaker
- Waste Basket
- Water
- (1) Complimentary bottle of Wine or Champagne
- Hand Sanitizer
- Ground Covering
*All picnics include delivery service set up and clean up
Additional items such as food and decor can also be added to any package!


Can I make changes to my picnic after booking?
Yes.  Changes can be made up to 72 hours before your scheduled picnic.  Changes can include additional guests, add on services, and location. 

Do you provide food & beverages?
Meals are not provided with your event. However, we do offer add-ons such as Charcuterie Boards, Fruit Trays, Donut Racks and Cupcakes. Add-ons can be added when selecting your luxury picnic package.

Note: All setups include a Bluetooth speaker and complimentary water, wine or champagne. Other items will be listed in the description bar of the package you select.


Are alcoholic beverages allowed at picnics?
Because you are securing the location, please check with the venue on their policy of bringing in and/or consuming alcohol on site. Many public parks do not allow alcohol on premise.


Can I leave my picnic unattended?
We ask that you do not leave the event unattended, if in a public place. We want to avoid items being maybe taken should you step away.

 

How many guests can attend my picnic?
We can accommodate 2-20 guests for a picnic. Ensure that the venue that you select can accommodate your selected number of guests.

 

Can I bring my pet?
We leave it up to the human guests to know their pets’ ability to be polite at the picnic. Please remember, some picnics include glass items or other fragile objects, and pet hair can be difficult to clean off pillows. Please leave exuberant or pets that shed excessively at home.

 

What if something is damaged during my event?
We ask that you notify the curator of any damages.  Damages will be inspected by the curator and if determined the damage is the responsibility of the customer, we will work with the customer to get the matter resolved.   

What happens if there is inclement weather on the day of my picnic?
We will reschedule your picnic for up to 60 days after your original picnic date at no additional cost. Deposit fees are non-refundable.

 

What is the cancellation policy?
LIFE HAPPENS. If you would like to cancel a luxury picnic because of the weather or any other reason such as COVID, that is no problem. We ask that you give us at least 72-hour notice, if possible. We will reschedule your picnic for up to 60 days after your original picnic date at no additional cost. Deposit fees are non-refundable.
If the client chooses to cancel, without rescheduling, any money paid is forfeited.

 

Booking and Cancellation Policy

You are responsible for reading the following policy when booking your luxury picnic.

Greetings, We are a local service provider located in St. Louis, Missouri. Thank you for your interest in our services.

Our current pricing structure is based on labor + inventory + number of guests for the selected package opposed to the age of our diverse clientele or the ages of their party guests. We take pride in offering every client the same quality product, experience & level of service.

If you are scheduling an event in your backyard or outdoors after 4:00PM please be sure that you have proper lighting.

Meals are not provided with your event. However, we do offer add-ons such as Charcuterie Boards, Fruit Trays, Donut Racks and Cupcakes. Add-ons can be added when selecting your luxury picnic package.

Note: All setups include a Bluetooth speaker and complimentary water, wine or champagne. Other items will be listed in the description bar of the package you select.

 

AVAILABILITY:

We offer services four days a week, Thursday, Friday, Saturday, and Sunday. However, there may be some limited availability during weekdays. Please be sure to reach out if there’s a DATE and/or TIME you’re interested in that’s not on our calendar. Time slots can sometimes be adjusted and customized on our end.

 

TRAVEL POLICY:
We currently have a travel radius of 50 miles. However, please note that anything over 25 miles; but within 50-mile radius will be an additional $75 service fee. When asked to provide the address to your location; the distance will be calculated and if a fee is required,

an invoice will be sent to you separately. Please note we will  travel up to 100 miles for parties of 8 or more guests or bookings over $400.

Events that are scheduled over 60 miles will need to be booked up to 3 weeks in advance. Contact us in advance to see if we can accommodate you.

BOOKING/RETAINER FEE:

To guarantee accommodating special requests, please plan to book at least two weeks in advance.

 

Events scheduled less than one week before the scheduled date requires full balance paid during booking.

Please note that a 50% deposit fee is required at the time of booking. Please be advised that a deposit is a fee that is paid in advance to hold a service and will go towards the balance. A deposit fee is by default non-refundable and is not returned. Following your booking request, you will receive an invoice for the amount due to secure your event and instructions on how to pay.

You will have the choice to pay the entire balance during the time of booking. Keep in mind that we do not book the event until the package is paid in full. In addition, we do not accept payments onsite due to our policy.

 

All balances are due 3 days prior to the event and no services are rendered until paid in full.

 

CANCELLATIONS:

LIFE HAPPENS. If you would like to cancel a luxury picnic because of the weather or any other reason such as COVID, that is no problem. We ask that you give us at least 72-hour notice if possible. We will reschedule your picnic for up to 60 days after your original picnic date at no additional cost. Again, deposit fees are non-refundable.

If the client chooses to cancel, they forfeit all money paid. NO EXCEPTIONS!

LOCATIONS:

All locations are confirmed by the client. Please be sure to have a PLAN B location in mind just in case.

FARM DINNERS & BRUNCHES

PLEASE NOTE THAT DINNER AND BRUNCH RESERVATIONS ARE NON-REFUNDABLE. IF FOR SOME REASON YOU ARE UNABLE TO MAKE IT TO YOUR RESERVED DINNER OR BRUNCH, YOU CAN TRANSFER YOUR RESERVATION TO ANOTHER INDIVIDUAL AS LONG AS WE ARE NOTIFIED VIA EMAIL OF THE TRANSFER. WE REQUIRE THE NAMES AND EMAIL ADDRESSES OF ALL TRANSFERRED RESERVATIONS. EMAIL INFO@HOLLYSCURATEDEXPERIENCES.COM TO NOTIFY US. 

IF WEATHER PROHIBITS THE EXPERIENCE FROM TAKING PLACE ON THE INTENDED DATE AND TIME, WE WILL WORK TO RESCHEDULE WITHIN A TWO WEEK WINDOW.  IF WE ARE NOT ABLE TO RESCHEDULE WITHIN THE TWO WEEK WINDOW  WE WILL ISSUE A REFUND.

Privacy Policy

We receive, collect and store any information you enter on our website or provide us in any other way. Information is collected during the checkout process and when submitting a form on the website.

We collect such Non-personal and Personal Information for the following purposes: To provide and operate the Services; To provide our Customers with ongoing customer assistance and technical support; To be able to contact our Customers with general or personalized service-related notices and promotional messages; To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services; To comply with any applicable laws and regulations.

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, text messages, and postal mail.

Holly’s Curated Experiences uses cookies laid out by Wix.com. These cookies are as follows:
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By agreeing to our cookie collection, you agree that Holly’s Curated Experience as well as Wix.com may collect, store, and use this data in ways set out in this agreement.

If you don’t want us to process your data anymore, please contact us at info@hollyscuratedexperiences.com.

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@hollyscuratedexperiences.com.

Media Use Consent

By booking an event, the customer consents to the use of any photos, videos, and recordings of the event, its participants and/or the setup process to be used by Holly's Curated Experiences for the following reasons: social media, advertising, website design, and other promotional material. This also applies to photos taken by guests and sent to Holly's Curated Experiences.
 

If you would like to opt out of the media consent, please indicate so by selecting the "Opt out of Media Consent" option at the time of booking or by contacting us directly at info@hollyscuratedexperiences.com.

For questions before booking, you may contact us at info@holly'scuratedexperiences.com.

Thank you and we are looking forward to making memorable moments with you and your loved ones.

*By booking you have agreed to the rules and policy*

Privacy Policy
Farm Dinners & Brunches
Media Consent
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